One place to manage all your Commercial Water

The commercial water market is more regulated than electricity and gas, so the biggest opportunity isn’t always finding a dramatically cheaper rate. It’s about simplicity, consolidation and ongoing support.

Expert guidance, renewable energy solutions and a dedicated point of contact.

125

K
Water Billing Complaints from companies in 2023–24

1.2

M
Business customers can choose their water retailer

77

%
Of businesses satisfied with their water retailer

A simpler way to manage your Commercial Water

Already working with Enava for electricity or gas?

Adding water means one less supplier relationship for you to manage.

We can help coordinate your utility contracts and bring your electricity, gas and water requirements together – giving you greater visibility of your overall utility spend and a simpler way to manage your contracts.

Competitive pricing, without the complexity

The commercial water market is highly regulated, so there is generally less price variation between suppliers than you see with electricity and gas.

That doesn’t mean there aren’t opportunities to save.

We review your requirements, assess the available options and make sure you’re on an appropriate tariff and contract arrangement.

But our focus goes beyond finding a marginally cheaper rate.

It’s about delivering better value, better support and making water one less thing for you to worry about.

Better support, less hassle

Our service doesn’t stop when your water contract starts.

We remain involved throughout the life of your contract, helping with supplier queries, billing issues, account management and ongoing support.

By managing water alongside your electricity and gas, we can provide a more joined-up service and help ensure your utilities are managed as one portfolio rather than in isolation.

Bring your electricity, gas and water together under one relationship.

  • One dedicated point of contact
  • One team managing your utility requirements
  • Simplified supplier relationships
  • Easier contract management
  • Coordinated support across your utilities
  • Greater visibility of your overall utility portfolio
  • Less time dealing with different providers

Let us review your water costs and find the right deal for your business.

Better support, less hassle

Ongoing Support, Not Just a Contract

Our service doesn’t stop when your water contract starts.

We stay involved throughout the life of your contract, providing ongoing support with supplier queries, billing issues, account management and day-to-day requirements.

And by managing your water alongside electricity and gas, we give you a more joined-up approach—helping ensure your utilities are managed as one portfolio, not in isolation.

Why businesses contact their water retailer

Billing and charging have consistently been among the most common reasons for business customer complaints and contacts.

The underlying figures come from Ofwat/CCW research, although this particular breakdown is from the 2020 non-household customer survey, so I’d label it clearly with the year rather than presenting it as current.

All your utilities. One relationship.

Water may not offer the same procurement opportunities as electricity and gas, but it’s still an essential part of your business.

For organisations that value simplicity, consistency and reliable support, bringing water under the Enava umbrella means more of your essential utilities can be managed through one trusted partner.

Talk to Enava about bringing your utilities under one roof.

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